Chrissy’s professional life has centred on the delivery and management of healthcare. Her clinical interests lay in critical care nursing, eventually becoming a Clinical Nurse Manager for Intensive Care. Following this her career encompassed post graduate teaching, practice development and research. Chrissy led several published research projects including a Kings Fund study on promoting evidence based practice. A frequent speaker at health care conferences here and abroad she also contributed to academic journals and publications. Before she retired she was at the National Institute for Clinical Excellence (NICE) as Director for Nursing and Professions Allied to Medicine.

Chrissy has a special interest in developing and evaluating the quality of service provided by the caring professions. Having served on, and chaired various national and international quality improvement committees in health care, she believes that systems designed to evaluate support services to people who are vulnerable or in crisis should attempt to capture the individual’s experience rather than measuring the measurable.

Although now happily remarried, Chrissy was widowed when her daughter was still young. This personal experience resonates in her appreciation for Daisy's Dream in supporting bereaved families and the contribution she makes to the organisation as a trustee.