Although current stringent restrictions remain in place, we wanted to take this opportunity to reassure you that we are still endeavouring to deliver our vital services to children and young people experiencing the death or critical illness of a loved one. At the moment, our Therapeutic Practitioners continue to work via telephone and videoconference platforms to contact and support young people and their families and will resume face to face contact and school visits as soon as restrictions allow and it is safe to do so.

We are very much looking forward to continuing with our vital work and support in our local communities and are optimistic that we will be able to resume face to face and group sessions over the coming months.

In the meantime, we would like to reassure you that we have robust policies and procedures in place, which will enable us to continue our service delivery and fundraising as restrictions lift, whilst remaining safe and adhering to any social distancing guidelines.

Support Services


Our telephone line and email service are fully open to anyone requiring professional advice or support, including for new referrals. Please contact us on 0118 934 2604 or [email protected]


Schools are one of the key environments in which we are able to deliver our services and are often the location of choice stipulated by children and young people.

As our children return to the classroom we will be working closely with schools and will be guided by them as they formulate policies regarding our staff visiting their premises, together with any local restrictions and guidelines in place.

1:1 Sessions

We will work towards to the resumption of face to face sessions, which we know are hugely beneficial to those we support, as and when restrictions can be eased. The safety of both the children and families we are supporting and our staff is paramount as we resume our 1:1 sessions and we will be adopting all relevant PPE and observing appropriate social distancing regulations in doing so, but we are really looking forward to seeing people in person again when it is safe to do so.

Group Sessions

As per current government guidelines, we are not currently undertaking any group sessions. This is unfortunate as we know that these sessions are extremely constructive and valuable to the families we support. We are really looking forward to the time when we can run them again and will look to reinstate them as soon as it is permissible within local restrictions and safe for all involved.

Other Resources

The 'Our Services' section of our website is always a valuable source of information about how to support children and young people through bereavement and serious illness. We also regularly update our 'Useful Links' page to signpost visitors to other websites that we believe may be beneficial.

Fundraising & Community Events

Like many other charities, we have rapidly adapted both our service and fundraising activities over the past year, being creative where possible and staying in touch more online and via email.

We have been delighted by the new and innovative ways many of our supporters have found to fundraise throughout the pandemic and thank you wholeheartedly for your continued support and inspiration.

We are optimistic that we will be able to get out and about again soon and we are really looking forward to seeing you all in the coming months and fundraising through some of our key events which were cancelled or postponed in 2020. We have already rescheduled some events which are unable to take place on their originally planned date to later in the year and we will continue to monitor and review all our planned events for 2021.

We will also continue to keep our fundraisers, supporters and volunteers up to date via our website and social media channels, so stay tuned for updates and announcements. You can also check out our fundraising and events pages to see upcoming events and how we can help you with your own fundraising. You can also get in touch with our fundraising team directly who will be happy to help you or simply chat through your ideas or questions. 

We remain a charity wholly reliant on our wonderful local communities to help us to raise the majority of the money we need to continue our vital work and, now more than ever, we encourage you to continue with your awesome, innovative ways of fundraising!

Our Future

We’d like to thank you all for your unwavering support and patience and are looking forward to continuing to provide our essential services as the current lockdown restrictions are able to be eased.

Demand for our services remains high. As a result, we have an on-going requirement to raise at least £450,000 annually as our services are provided free of charge to those we support.

We are incredibly grateful for each and every donation we receive and all the time our volunteers commit to Daisy’s Dream to assist in our fundraising efforts. If you would like to support our service, you can make a donation here.