We are so pleased that restrictions are gradually being eased and, although some remain in place, we wanted to update you on how we are re-establishing the delivery of our vital services to children and young people experiencing the death or critical illness of a loved one.

Our Therapeutic Practitioners are able to arrange school visits for 1:1 sessions and can also support children in other indoor settings, operating within social distancing guidelines. In addition, they continue to work via telephone and videoconference platforms to contact and support young people.

We are also optimistic that we will be able to resume group sessions over the coming months.

In the meantime, we would like to reassure you that we have robust policies and procedures in place, which will enable us to continue our service delivery and fundraising as restrictions lift, whilst remaining safe and adhering to any social distancing guidelines which remain.

Support Services


Our telephone line and email service are fully open to anyone requiring professional advice or support, including for new referrals. Please contact us on 0118 934 2604 or [email protected]


Schools are one of the key environments in which we are able to deliver our services and are often the location of choice stipulated by children and young people.

Now that schools are fully open, we are able to visit most schools, but continue to work closely with each establishment and take guidance from them according to their policies regarding our staff visiting their premises, together with any local restrictions and guidelines in place.

1:1 Sessions

We are delighted that we are now able to resume face to face sessions, which we know are hugely beneficial to those we support. The safety of both the children and families we are supporting and our staff remains paramount and we will be adopting all relevant PPE and observing appropriate social distancing regulations in doing so.

We do, however, appreciate that some children and families may prefer to continue with online video support and we are more than happy to continue 1:1 sessions in this way too.

Group Sessions

We know that group sessions are extremely constructive and valuable to the families we support. We are really looking forward to running them again and are currently hopeful that we will be able to make some firm plans soon.

Other Resources

The 'Our Services' section of our website is always a valuable source of information about how to support children and young people through bereavement and serious illness. We also regularly update our 'Useful Links' page to signpost visitors to other websites that we believe may be beneficial.

Fundraising & Community Events

It is fantastic that we are now starting to be able to get out and about again and we have already started planning for the rest of the year. We will continue to monitor and review all our planned events, but we are really looking forward to seeing you all in the coming months and fundraising through some of our key events which were cancelled or postponed in 2020.

We will also continue to keep our fundraisers, supporters and volunteers up to date via our website and social media channels, so stay tuned for updates and announcements. You can also check out our fundraising, volunteering and events pages to see upcoming events and how we can help you with your own fundraising. You can also get in touch with our fundraising team directly who will be happy to help you or simply chat through your ideas or questions. 

We remain a charity wholly reliant on our wonderful local communities to help us to raise the majority of the money we need to continue our vital work and, now more than ever, we encourage you to continue with your awesome, innovative ways of fundraising!

Our Future

We’d like to thank you all for your unwavering support and patience and are looking forward to continuing to provide our essential services as the current lockdown restrictions are able to be eased.

Demand for our services remains high. As a result, we have an on-going requirement to raise at least £450,000 annually as our services are provided free of charge to those we support.

We are incredibly grateful for each and every donation we receive and all the time our volunteers commit to Daisy’s Dream to assist in our fundraising efforts. If you would like to support our service, you can make a donation here.